Returns & Exchanges
At Deity Microphones, we stand behind our professional audio gear and offer a 30-day return window for items in original, like-new condition. All products must include original packaging and accessories to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack your Deity gear in its original retail box, ensuring all cables, clips, and windscreens are included to avoid restocking fees.
- 3.Shipping and Labeling
Affix the provided shipping label to the outside of your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
- 4.Inspection and Refund
Once our technical team verifies the hardware's condition and functionality, your refund will be processed back to your original payment method within 5-7 business days.